Software and services
AI customer support for your SaaS product
Answer how-tos from your help center, learn from past tickets, and escalate to the right teammate in Zendesk or HubSpot.
7-day free trial on every paid plan
Why Takkie AI
Why SaaS teams add an AI agent
Users ask the same how-tos again and again. Your agent answers from your docs and tickets, and hands off when a human should take over.
Escalate to the right person
Issues become tickets in Zendesk or HubSpot, auto-assigned to the teammate who handles that kind of problem.
Answers from your help center
Add your help center as knowledge, and the agent answers how-tos from your real articles.
Grounded in past tickets
Sync past Zendesk or HubSpot tickets so answers match how your team has solved issues before.
Every customer's language
Chat and voice in 60+ languages, with greetings in the visitor's language.
Zendesk or HubSpot
Connect either helpdesk for escalations and to add past tickets as knowledge.
No code to go live
Set up the agent in the app, then paste one script on your site or connect your channels.
In action
From question to ticket
How your agent handles common support questions, with your help center, past tickets and escalations.
What's included
Everything you need, in one agent
Whatever your business, this comes with Takkie AI.
Chat and voice in one agent
The same agent chats and talks in your website widget, and answers the phone.
A phone number in a few clicksNew
Claim a free US or CA number in the app, or bring your own through SIP or Telnyx.
60+ languages
Greets and answers every customer in their own language. Translate your widget in one click.
Actions without code
Checks orders, opens tickets in Zendesk or HubSpot, transfers calls, sends emails and notifies Slack.
No-code installs
Paste one script on any site to add the chat and voice widget.
One inbox to improve answers
Every conversation from every channel in one place. Turn a weak answer into a better one in one click.
FAQ
Frequently asked questions
Answers to common questions about Takkie AI for software and services. Can't find yours? Send us an email.
Yes. Connect either helpdesk and turn on escalate to a human. The agent opens a ticket with the conversation and it is auto-assigned to the right team member based on the issue.
Yes. Add past Zendesk or HubSpot tickets as knowledge, and the agent answers in line with how your team has handled similar issues before.
Yes. Add your website or help center as knowledge, and the agent answers how-tos from your articles.
When the agent escalates to a human, the ticket is auto-assigned to the team member who handles that kind of issue, based on your rules in Zendesk or HubSpot.
More than 60, for chat and voice. The agent greets and answers in the visitor's or caller's language.
Yes. The agent can open a ticket in Zendesk or HubSpot, transfer a call, send an email, or notify your team in Slack.
You add your website, files, text or Q&A, and sync them. The agent answers from what you add.
No. You set up the agent, add your knowledge and turn on actions in the app. To go live, paste one script on your site, or connect WhatsApp, Telegram, Slack, or a phone number.
Let your product answer the easy questions
Connect Zendesk or HubSpot, add your help center and past tickets, and your agent is ready for its first conversation.
7-day free trial on every paid plan