Ecommerce
AI customer support for your online store
Recommend products, check orders and answer questions about shipping and returns, day and night. Install the Shopify app with no code.
7-day free trial on every paid plan
Why Takkie AI
Why stores add an AI agent
Shoppers ask the same questions day and night. Your agent answers them from your own store, so your team can focus on the rest.
Open 24/7
Shoppers get answers at night and on weekends, while your team is offline.
Product advice
Recommends products from your catalog. Shoppers add them to their cart right from the chat.
Order questions, handled
Logged-in customers ask where their order is and get its status right away.
Knows your policies
Add your shipping, return and warranty policies, and the agent answers from them.
Every shopper's language
Answers shoppers in their own language, in 60+ languages.
Installs from Shopify
Add the official Shopify app with no code, and pay through your Shopify bill.
In action
From question to cart
How your agent handles the questions shoppers ask most, with your products, orders and policies.
What's included
Everything you need, in one agent
Whatever your business, this comes with Takkie AI.
Chat and voice in one agent
The same agent chats and talks in your website widget, and answers the phone.
A phone number in a few clicksNew
Claim a free US or CA number in the app, or bring your own through SIP or Telnyx.
60+ languages
Greets and answers every customer in their own language. Translate your widget in one click.
Actions without code
Checks orders, opens tickets in Zendesk or HubSpot, transfers calls, sends emails and notifies Slack.
No-code installs
Paste one script on any site to add the chat and voice widget.
One inbox to improve answers
Every conversation from every channel in one place. Turn a weak answer into a better one in one click.
FAQ
Frequently asked questions
Answers to common questions about Takkie AI for ecommerce. Can't find yours? Send us an email.
Yes. Install the official Shopify app with no code. The agent can then recommend products, check orders for logged-in customers and show the cart.
Yes. Connect Shopify and turn on the order action. For logged-in customers, the agent looks up the order and replies with its status.
Yes. The agent shows product cards, and shoppers add a product to their cart right from the card.
Yes. Add your shipping, return and warranty policies as knowledge, and the agent answers from them.
Yes. Paste one script to add the widget to any site, and the agent answers from your website and files. To look up products or orders on another platform, connect its API as a custom action.
More than 60, for chat and voice. The agent greets and answers in the visitor's or caller's language.
Yes. The agent can open a ticket in Zendesk or HubSpot, transfer a call, send an email, or notify your team in Slack.
Yes. Shopify stores can pay through their Shopify bill.
Let your store answer every shopper
Install the Shopify app, add your shipping and return policies, and your agent is ready for its first question.
7-day free trial on every paid plan